InquiryCONTACT

Q&A

QCancelation fee: ・100% of the room charge for a no-show without notice
・80% of the room charge for a same-day cancelation
・20% of the room charge for a cancelation made up to the day before

QInformation on the amenities provided to each guest room: Air purifier, toothbrush
(*Brushes, combs, cotton swabs, and more can be found in an amenity bar set up in the lobby on the first floor. Feel free to take what you need.)

QInformation on the nearest station when you come from the airport: ＜Monorail＞
Get off at the Miebashi Station on the Yui Rail Line and walk for approximately 10 minutes. If you have a substantial amount of luggage or personal belongings on you, we urge you to take a taxi from the station (approximately 5 minutes).

＜Route bus＞
Take the No. 99 bus on the Ameku Shintoshin Line -> Get off at the Okinawa Times-mae bus stop and walk for 4 minutes.

If you have any inquiries or feedback for the Hotel Roco Inn Matsuyama, fill out the form below and send it to us. A representative will contact you by email within several days.

Date on which cancellation of contract is notified	No show	Accommodation Day	1 day prionr to Accommodation Day	9 days prior to Accommodation Day	20 days prior to Accommodation Day
Individuals (14 persons or less)	100%	80%	20%	–	–
Groups (15 to 99 persons)	100%	80%	20%	10%	–
Groups (100 and more persons)	100%	100%	80%	20%	10%